Crisis and Resilience Fund - Housing Payment

We will write to you with our decision and the reasons for it. This may be by email, where appropriate.

If we make an award, we will also tell you the start and end dates and how it will be paid.

There is no legal right of appeal against a CRF Housing Payment decision. However, you can ask us to review the decision.

You must request a review in writing within 1 month of the date of the original decision.

A different decision-maker will review the original decision and either uphold it or change it at their discretion.

We will then send you another decision letter.

We keep a record of review requests for monitoring purposes.

How we use and store your data

To provide this service, we may need to collect relevant personal information from you.

We take our responsibilities under data protection law seriously and make sure any personal information we collect and use is handled proportionately, correctly and safely. We keep records in line with our retention schedule.

Find out more about how we process your data.