Coronavirus: view the status of our services

We are providing information for residents, businesses, and communities which we will review and update regularly. View the latest updates, advice and guidance.

Scam awareness during the COVID-19 outbreak

Scam awareness

The Safer Colchester Partnership has information on avoiding scams, including how to report a scam that has affected you or someone you know.

Covid vaccination scam

There have been reports of a scam that encourages people to hand over their credit or debit card details. Recipients of the scam text message are told they are now eligible for the vaccine, but need to fill in a form to be receive the Pfizer/BioNTech jab.

The NHS will never ask for peoples banking information. 

The National Cyber Security Centre have produced a PDF about the most Covid-19 scams and how to keep your information secure. 

COVID-19: SMS / Text message SCAMS (PDF)

NHS Track and Trace scams

With the development of NHS Track and Trace, many people have been asking for advice on how this works.

You can read the official Track and Trace advice on GOV.UK on how the system works and on how to avoid being the victim of any possible scams.

Suspicious Council Tax calls

We are aware that many people across Essex are receiving calls, stating that their Council Tax banding may have changed. This is a scam. 

Before handing over personal details, always remember ABC: 

Never ASSUME they are legitimate. 
Never BELIEVE they are legitimate. 
Always CONFIRM using a trusted number or asking friends and family. 

If you or someone you know if vulnerable and have been a victim of fraud, please call Essex Police on 101. 

Report fraud or attempted fraud by contacting Action Fraud at or call 0300 123 2040. 

Page last reviewed: 2 June 2020


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