Contact us

The coronavirus section of our website brings all the important guidance and advice together in one place. We update this section regularly with the latest information.

You can see a summary of all service changes. You can also find dedicated pages for information on:

Our business customers can find information on changes to any business services, as well as access key information on financial support from central and local government in our support for businesses section. 

For help and support in our communities including our local support map, take a look at our support for communities section. 

If you are having trouble finding the information you need, you can contact our team in Customer Services.

Email: customerservices@colchester.gov.uk
Telephone: 01206 282222

Benefits Advice

Our dedicated Welfare Benefits service can offer advice on benefits entitlement.

You can get help to understand what you may be entitled to by contacting our Customer Support team.

Telephone: 01206 505855
Email: Benefits.advice@colchester.gov.uk
Opening hours: Monday – Friday, 9:00am – 5:00pm

Page last reviewed: 23 April 2020