Coronavirus: view the status of our services

We are providing information for residents, businesses, and communities which we will review and update regularly. View the latest updates, advice and guidance.

Support for Clinically Extremely Vulnerable people

Who this support is for

This support is for everyone living in the Colchester borough who has been identified as clinically extremely vulnerable. If you are in this group, you will receive a letter, text or email telling you this. You may have been advised to shield in the past.

How to get support

If you have received a letter, text or email, you will have been advised to register with the National Shielding System Service to get support and to contact us if you cannot access food.

We are working together with Community360 to support our most vulnerable residents and will be referring anyone who needs additional support to them.

If you need advice or support whilst you are self-isolating, for example with shopping, contact Community360.

For help with prescription pick-ups, you can contact NHS Volunteer Responders on 0800 196 3646 between 8am and 8pm or the Essex Wellbeing Service on 0300 303 9988.

Contact Community360 for support

Call 01206 505250, 9am to 5pm daily

Community360 can help you to access any support that is available. However, our Community Response Team can also offer help if this is preferred.

Community Response Team

Team email address:
Area Contact name Telephone number
Neighbourhood 1
Marks Tey, Layer, Mersea, Pyefleet and Tiptree
Yovone Cook 07976 794 786
Neighbourhood 2
Town Centre (Castle Ward)
Yovone Cook 07976 794 786
Neighbourhood 3
Highwoods, Mile End, St Annes and St Johns
Siobhan McLeod 07966 240 457
Neighbourhood 4
Stanway, Lexden, Braiswick,
and the rural north of Colchester
Cathy Doyle 07795 084 328
Neighbourhood 5
Berechurch, New Town, Christ Church,
Prettygate and Shrub End
Chrissy Henegan 07966 235791
Neighbourhood 6
Greenstead, Old Heath, Hythe and Wivenhoe
Siobhan McLeod 07966 240 457

Guidance on protecting vulnerable people

The Government has produced guidance for people who are at very high risk of severe illness from coronavirus (COVID-19).

Page last reviewed: 5 November 2020


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