Coronavirus: view the status of our services

We are providing information for residents, businesses, and communities which we will review and update regularly. View the latest updates, advice and guidance.

Help accessing food

Use our map to find food banks and providers local to you:

 

How to get a food bank voucher

If you need a food bank voucher, you will need to contact a food bank referral agency.

The agency will take some details from you to complete the voucher application.

They will be able to offer some practical advice and enable the Food bank to prepare the right amount of emergency food, for the right number of people.

Once you have your voucher, you can exchange this for three days of emergency food at your nearest food bank.

See the list of food bank referral agents

Other support available

Community360

If you are self-isolating and have no one available to help you to get essential groceries you can contact Community360 for support.

Contactless card payment for grocery deliveries can be made to Community360 over the phone.

Contact Community360 by emailing information@community360.org.uk or by calling 01206 505250.

Community response teams

Our community response teams are dedicated to providing support, advice and assistance to those who need it across the borough.

Neighbourhood 1: Marks Tey & Layer, Mersea & Pyefleet and Tiptree
Yovone Cook
Telephone: 07976 794789

Neighbourhood 2: Town Centre (Castle Ward)
Yovone Cook
Telephone: 07976 794789

Neighbourhood 3: Highwoods, Mile End, St Anne’s & St John’s
Siobhan McLeod
Telephone: 07966 240457

Neighbourhood 4: Lexden & Braiswick, the rural north of Colchester and Stanway
Cathy Doyle
Telephone: 07970 991601

Neighbourhood 5: Berechurch, New Town, Christ Church, Prettygate and Shrub End
Chrissy Henegan
Telephone: 07966 235791

Neighbourhood 6: Greenstead, Old Heath, Hythe and Wivenhoe
Siobhan McLeod
Telephone: 07966 240457

Food bank referral agents

 
Organisation/group name Voucher requirements Location Contact number
Autism Anglia Yes - Autism Anglia Food bank voucher issued. 01206 577678
Beacon House Yes - only to service users already registered Beacon House, Crouch Street, Colchester CO3 3ES 01206 761960
Brightlingsea Food Bank Yes Brightlingsea Parish Hall, Brightlingsea 07970 480968
CAP Yes Offering phone support and vouchers can be arranged 07971 308388
CARA Yes - existing CARA clients only Food bank voucher issued to existing clients only 01206 769795
CBC Housing Options and CBH Emergency Tenancy Services Yes Offering phone support and vouchers can be arranged 01206 282514
CBC Sheltered Housing (Older Persons Services) Yes - existing clients only Food bank voucher issued to existing clients only 01206 282701
Citizens Advice Colchester Yes Phone and email support to anyone that needs advice or Foodbank vouchers Call 0300 330 2104 or email advice.colchester@cabnet.org.uk
Colchester Gateway Yes - existing clients only Offering phone support and Foodbank vouchers 07710 177050
Eastlights Community Homes Yes - existing clients only Foodbank voucher issued to existing clients only 01206 244700
Essex Child and Family Wellbeing Service Yes - supporting families with children Offering phone support and Foodbank vouchers 0300 247 0015 9am to 5pm Monday to Friday
Essex Integration Yes Offering phone support and Foodbank vouchers 01206 861180 - option 2
Essex Outreach Service (Peabody) Yes 0800 2888883
Estuary Housing Yes - existing tenants only Foodbank voucher issued to existing clients only 0300 304 5000
Family Solutions (Assessment and Intervention team, Family Support Team and Protection Team) Yes Offering phone support and Foodbank vouchers can be arranged

0345 603 7627

GP Primary Choice Ltd Yes - to access vouchers patients call their own GP surgery, who will then refer to them to the relevant Care Advisor Yes - to access vouchers patients call their own GP surgery, who will then refer to them to the relevant Care Advisor Patients own GP Surgery/Care Advisor
Hawthorn GP Surgery Yes St. Edmunds Centre, Tamarisk Way, Colchester CO4 3GW 01206 517100
Home Start Yes The Ark, Jack Andrews Dr, Highwoods, Colchester CO4 9WX 01206 854625
Job Centre Plus Yes Colchester Jobcentre Plus, 40 Chapel Street South, Colchester CO2 7AZ. A food bank voucher can also be arranged via phone. 0345 604 3719
MIND Yes - referral from Mental Health practitioners The Constantine Centre, 272a Mersea Rd, Colchester CO2 8QZ 01206 764600
Next Chapter Yes - Next Chapter clients only Foodbank voucher issued to existing clients only 01206 500585
NHS Specialist Mental Health Team Yes - existing clients only Foodbank voucher issued to existing clients only 01206 334100
Open Door Yes - Working in a reduced service, open Mon, Wed, Fri 12-1pm. Also providing takeaway lunches for those who need them. Open Door at Colchester Baptist Church, Eld Lane, Colchester CO1 1LS 07394 907998
Open Road Colchester Yes Open Road, 5a Queen Street, Colchester CO1 2PG (Near Firstsite and The Curzon Cinema) 01206 766096
Refugee Action - Colchester Yes - existing clients only Foodbank voucher issued to existing clients only 01206 638454
Sanctuary Supported Living Yes Queen Elizabeth Way, Colchester CO2 01206 762373
St Luke's Church, Highwoods Yes Offering phone support and Foodbank vouchers can be arranged 01206 572529
Victim Support Yes visit their website
Willow Brook Primary School and Nursery Yes - pupils and families of Willow Brook School and Nursery only Willow Brook Primary School and Nursery, Barnardiston Road, Colchester CO4 0DT 01206 864375
Wivenhoe Congregational Church Yes Wivenhoe Congregational Church, 101 High Street, Wivenhoe CO7 9AB 01206 826553
YMCA Yes - YMCA tenants only Foodbank voucher issued to existing clients only 01206 579415
Youth Enquiry Service (YES) Yes Offering phone support and Foodbank vouchers can be arranged 01206 710771
 

Other food providers

Organisation/group name Location Contact details
Tiptree Churches Food Bank

Supporting those in need within Tiptree, Tolleshunt Knights, Messing, Inworth and Great Braxted

Please contact: The Revd Anne-Marie Renshaw – amlrenshaw@btinternet.com

The Munch Club Colchester

call 07974 113341 or email maureenpowell1952@yahoo.co.uk

GO4 Social Enterprises Colchester 07531 207677 or pepidepiter@gmail.com


 

Page last reviewed: 3 April 2020

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