Disproportionate burden assessment for Local Council Tax Policy


As part of Local Council Tax Support regulations published by the Department of Work and Pension, a copy of the Council's Local Council Tax Support needs to be available to any current or future claimant.

Benefits of creating an accessible version

The benefits of creating a HTML version of this PDF would be:
  • A fully accessible version for all users to access
  • An easily searchable and indexable version

Burden placed on the organisation

It would take a disproportionate amount of a content designer's time to create a HTML version of this PDF.

Contributing factors

  • Interest in the document is likely to be low as people only refer to it if they are not satisfied with the action taken against them or the other party.
  • We have never received a request for an accessible version of the document and will continue to assist with accessible versions on request.
  • Due to the nature of this content and the statutory function, there is a requirement to have it available in a readable format at all times, at the moment the PDF is the only available format.


Having considered the estimated effort involved in creating a HTML version, along with the low estimated demand and the requirement to have it available at all times, this document is to be placed on the website as a PDF. We have concluded that the work involved would be a poor use of staff time. This represents a disproportionate burden on the organisation.

View the Local Council Tax Policy(1.27MB)

If you need any of the information from the PDF provided in another format, contact benefits@colchester.gov.uk.  

Page last reviewed: 4 July 2022


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