This website is run by Colchester Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’re also committed to making the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability:
We know some parts of this website are not fully accessible. We are working to resolve these issues and will have released them to the website by 23 September 2020.
If you require information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email the Online Team at email@example.com.
Colchester Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
We are working with suppliers to audit and review our website. Once we have identified accessibility issues which are within our control to resolve, we will release them to the website by 23 September 2020.
We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting the requirements of the accessibility regulations, email the Online Team at firstname.lastname@example.org.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you are visiting us, we have induction loops in the following office locations:
Telephone translation services are available to staff and customers 24 hours a day, 365 days per year in over 200 different languages. Language Line Solutions Ltd is the chosen partner to provide our telephone translation services.
Our opening hours are Monday to Friday from 9.00am to 5.00pm (excluding public holidays).
We have a range of services that you can contact through our General Enquiries page.