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What is the transformation project?

                               About Colchester Borough Council                       CCVS Logo This link opens in a new browser window                       Essex County Council Logo This link opens in a new browser window

 

Colchester Borough Council, Essex County Council and Colchester Community Voluntary Services have received funding from the Department for Communities and Local Government  to transform the Colchester Library and Community Hub and the way we work together. The transformation is split into three key phases.


Three Key Phases


Illustration of Transformation Project's Three Phases Cog   

Phase 1 includes a redesign of the ground floor at the Colchester Library and Community Hub as well as more referrals and support for customers there. Staff training and knowledge building will also take place.

Phase 2 involves supporting local residents to get online and looking at other local areas where we might have partner 'spoke' locations. Details of the support available to help residents get online is available here.

Phase 3 focuses on technology and information sharing to make digital access easier for our customers and residents.

 

The new Community Hub

Whether you'll looking to enjoy books and other resources with your children in the Children's Library or find information and ask advice to the Council and other services on offer, you'll get a warm welcome.

Over 300 staff and customer comments and a winning design from Colchester Institute student, Fiona Morris have been brought to life with the help of DCLG and local charity Colchester Catalyst funding.

Easy-to-use iPads and other technology, soft seating and better signage are all now available.  The new sensory corner offers interactive lighting, tactile walls and online tools for children with sensory needs or autism and adults with dementia.   

Here are just a few of the new features; easy-to-use iPads, soft seating and colourful furniture.

Colourful New Look of the Children's Library Displays a larger version of this image in a new browser window New space of the Express Zone showing new IPads Displays a larger version of this image in a new browser window Colchester Institute students' winning design for the Colchester Library and Community Hub Displays a larger version of this image in a new browser windowThe new sensory corner offers interactive lighting, tactile walls and online tools for children with sensory needs or autism and adults with dementia.


This Week's Update

New digital access point 

Colchester residents can benefit from the increase of access to online services, interact online with Colchester Council, as well as other partner organisation including Essex County Council and Essex Police. 

Our first new digital access points was launched at the Langham Community Shop, on Friday 27 January 2017, funded through the local Councillor's locality budget and with assistance from the local zone team. 
Now, we are proud to announce that our second digital access point was launched at Boxted Community Hub, on Friday 03 March 2017, also funded through the local Councillor's locality budget and with assistance from the local zone team. 

Residents from Langham and Boxted now have easy local access to a range of partner services, including applying for Housing, accessing Benefits and Council Tax services, reporting a missed bin, and applying for a Blue Badge without the need to meet face-to-face with an advisor. 

The digital access points have also featured a dedicated Police button providing users with access to a range of information, advice and other services such as; report a non-emergency crime, including fly-tipping, or lost and found items, as well as to get advice, find out about their community police team and even join the police. You can find this button at the Colchester Library and Community Hub and at Langham Community Shop.

To find out more about the Transformation Project follow us on Instagram  Colchester Library and Community Hub on Instagram, @YourColchester, @EssexLibraries and @Essex_CC on Twitter and EnjoyColchester on Facebook.

 

Instagram Logo linking to the Transformation project account This link opens in a new browser windowFollow the Transformation Project on Instagram 

Click here to view and start following Colchester Library and Community Hub's Instagram account.

 pdf icon Find out how to easily set up an Instagram account and see the Transformation Project taking place! [280kb]