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EMERGENCIES

Colchester a place where people want to live, work and visit

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Site map

Advice and Information

Benefit advice
- Benefit advice
  - Benefit advice
Emergencies
- Anti-social behaviour
  - Dealing with anti-social behaviour
  - Information about anti-social behaviour
- Challenging racism and hate crime
  - Overview
- Homeless now or soon
  - Homeless now or soon
- Information for businesses
  - Information for businesses
- Information for residents
  - Information for Residents
- Major local emergency
  - Major incident latest information
  - Major incidents - the council's role
- Swine Flu
  - Swine Flu
- Violence or abuse
  - Childline
  - Help and advice on domestic violence
Family and life events
- Family and life events
  - Family and life events
General Hospital, doctors, dentists, Police & vets
- General Hospital, doctors, dentists, Police & vets
Housing advice for all
- Housing Advice for Everyone
  - Housing Advice for everyone
How to make a payment
- All your ways to pay
  - Overview
- Pay at the Post Office
  - Pay at a Post Office
- Pay at your bank or Barclays Bank
  - Pay at your Bank or Barclays Bank
- Pay by Direct Debit
  - Pay by Direct Debit
- Pay by phone
  - Pay by Phone
- Pay by text
  - Paying by text
- View and pay bills online through internet banking
  - View and pay bills online through internet banking
Key local resources when times are tough
- Key local resources when times are tough
Looking after our community
- Looking after our community
Other resources
- Other resources
Surviving the Credit Crunch
- Surviving the Credit Crunch - Businesses
  - Advice Clinics
  - Networking
- Surviving the Credit Crunch - Residents
  - Fuel
Useful links
- Useful Links
  - Useful Links

Benefits

Changes, discounts, help and getting in touch
- Changes at home and work
  - Changes
- Council Tax discounts
  - Council Tax discounts
- Getting in touch
  - Getting in touch
- When your benefit payment isn't enough
  - Overview
- Where can I get other help and advice?
  - Where can I get other help and advice?
Claiming Housing and Council Tax Benefits
- How benefit is worked out
  - How benefit is worked out
  - Local Housing Allowance explained
- How to find out if you are entitled
  - Online benefit calculator
  - Who is eligible to claim?
- How to make a claim
  - Claiming from an earlier date
Do it now - Housing and Council Tax Benefits
- Do it now - Benefits Online
  - Benefits Online
Landlords
- Landlords
  - For Landlords
Other benefits explained
- Benefit advice
Paying Housing and Council Tax Benefits
- Additional help
  - Additional help
- Limited payments
  - Why might I….?

Business

About Colchester
- About Colchester
Business Rates and other costs
- Business continuity and emergency planning
  - Major incident emergency information
  - What would happen if your business were involved in a major incident?
- Business Rates
- Licences for businesses
  - Licences for businesses
- Surviving the Credit Crunch
  - Surviving the Credit Crunch
Credit Crunch advice
- Credit Crunch advice
  - Credit Crunch advice
Finding properties
- Commercial planning and properties
Information and help
- Business continuity and emergency planning
  - Business continuity and emergency planning
- Colchester Business Group on Facebook
  - Colchester Business Group on Facebook
- Colchester Chamber of Commerce
  - Colchester Chamber of Commerce
- Destination Colchester
  - Destination Colchester
- Federation of Small Businesses
  - Federation of Small Businesses
- Funding support and advice
  - Funding advice
- Information for businesses
Opportunities
- Colchester Charter Market
  - Colchester Charter Market
- Colchester's Regeneration
- Fairtrade
  - Fairtrade
- Stunning events at the Town Hall
  - Stunning events at the Town Hall
Recycling and waste
- Waste and recycling for businesses
  - Waste and recycling for businesses
Starting out
- Starting Out

Council and Democracy

All about the Council
- Agendas, reports and minutes
- Attending meetings
  - Diary of meetings
- Committees
  - Committees and chairs
- Constitution, Strategy and Standards
  - Constitution and standards
  - The Council's policy framework
- Council offices
  - Town Hall - weddings and events
- Councillors
- Management, teams and services
  - Heads of Service
  - The Council management team
- The Mayor and civic events
- Wards
Competitions and games
- Competitions and games
  - Competitions
Consultations and research
- Census 2011
- Colchester….on the map
- Consultations and research reports
- c-visuals
- Express your view
  - Express your view
- Planning consultations
  - Planning consultations
Council achievements
- Council achievements
  - Council-wide awards
  - Individual service awards
Customer Service
- Compliments, complaints and comments
  - Compliments, Complaints and Comments
- Do it now - everything you can do online
  - Do it now - everything you can do online
- Govmetric - measuring customer satisfaction
  - Govmetric - measuring customer satisfaction
- How to contact us
  - Contact us
- InfoPoint - meet local services in the CSC
- The Customer Service Centre
Elections and Voting
- Elections and voting
  - Elections
News
- Local news (TV and newspaper)
- News from Colchester Borough Council
  - Latest News
- The Courier - the award winning civic magazine
  - Courier magazine
Policies, strategies and performance
- Diversity and Equality
- Freedom of Information and Data Protection
  - Freedom of Information Act
  - Publication Scheme
- Performance and Improvement at the Council
- Planning ahead for the borough
  - Planning ahead for the borough - the Local Development Framework
- Policy Framework
  - Policy Framework

Council Tax

Council Tax
- Changes: moving, income and household
  - Changes that can affect benefit
  - Moving
- Council Tax bandings and how much you pay
- Getting help and discounts
- Making a payment
  - Overview
- Paperless billing
  - Sign up for online access and paperless billing
- Setting up a Direct Debit
  - Setting up a Direct Debit
- What happens when you don't pay Council Tax
- Working out Council Tax and how the money is spent
  - How is Council Tax spent
  - How is your Council Tax worked out?

Culture Leisure Sport

Culture and entertainment
- Culture and entertainment
  - Culture and entertainment
Evening vibe
- Evening vibe
  - Evening vibe
Leisure
- Allotments
  - Allotment Questionnaire
- Coast and river
- Conservation areas
  - Overview
- For children
  - For children
- Go and see
- Parks
  - Countryside and Park Rangers
Leisure World
- Leisure World
  - Leisure World
Museums
- Colchester and Ipswich Museums
  - Colchester and Ipswich Museum Service
- Museums in Colchester
  - Museums
- Museums' treasures - what's coming up?
  - Museums' treasures - what's coming up?
Parks
- Castle Park
  - Castle Park
  - Castle Park Restoration and Development Plan
- Events and guided tours
  - Events
  - Guided walks
- High Woods Country Park
Sport
- adiZone - free, outdoor gym and sports
- Colchester 2012 Olympics
  - Colchester 2012 Olympics
- Colchester Sporting Champions
- Colchester United Football Club
  - Colchester United Football team
- Leisure World
  - Leisure World
- Sport England
  - Sport England
- Sports centres and clubs
- Walking and cycling
Town Hall - weddings and events
- Town Hall - weddings and events
Useful Links
- Useful Links
  - Useful Links
What's on and what's coming up?
- What's on and what's coming up?
  - What's on and what's coming up?

Do it now

Elections and Voting

Elections and Voting
- Becoming a councillor and current vacancies
  - Becoming a councillor
  - Parish Council vacancies
- Borough Elections 2010...and looking ahead
  - Borough Elections 2010
- Candidate and agents' information
  - Candidate and agents' information
- Election results archive
  - County and European Parliamentary Elections - 4 June 2009
  - Election results archive
- General Election 2010
- Our Councillors, MPs and MEPs
- Parish Elections 2010
  - Parish Elections 2010
- Register to vote
- The Electoral Register
  - Publication of Verification number
  - Viewing the Electoral Register
- Voting by post, proxy or at a polling station

Environment

Animal welfare and pest control
- Animal welfare
  - Animal Welfare
- Pest control
  - Pest Control
Climate Change and conservation
- Climate Change
- Conservation
  - Conservation
Environmental control
- Clean air and smoke-free Colchester
  - Bonfires
  - Clean Air Act - Chimney height approval
- Dealing with anti-social behaviour
- Environmental control and the law
- Light, noise and water
- Nuisance from animals and other sources
  - Nuisance
- Open and derelict properties
  - Empty Homes
  - Open and derelict properties
- Pollution
- Report pollution
  - Report Pollution
Food hygiene
- Food Hygiene - A Guide for Businesses
  - Overview
- Food hygiene courses
  - Overview
- Food hygiene law
  - Overview
- Food premises' hygiene ratings
  - Overview
- General information
  - Overview
- Starting up - registration and handbook
  - Food Business Registration
  - Food Hygiene Handbook
Health and safety
- Health and safety appeals advice
  - Overview
- Health and safety at work
- Registration of cooling towers
  - Overview
Home, business and school
- Home, business and school
Licensing
- Alcohol and entertainment
- Animal Licensing
- Do it Online - apply for your licence
- Gambling and betting
- Health, safety and hygiene
- Licensing Register, List and Reviews
  - Licensing Register, List and Reviews
- Other permits and certificates
  - Other permits and certificates
- Permits for charities
  - Overview
- Salvage and scrap
  - Overview
- Taxis and Private Hire
  - Hackney Carriage Vehicle Licences (Taxis)
  - Private Hire Vehicle Licences
Street Care
- Abandoned and nuisance vehicles
  - Abandoned and nuisance vehicles
- Grafitti, fly posting and leafleting
- Litter and street cleaning
  - Litter
  - Street Cleaning
- Litter bins and dog bins
  - Litter bins and dog bins
- Offences, enforcement and the Street Care Team
  - The Street Care team
  - Waste offences
- Public toilets
  - Public Toilets
- Roads, highways and pavements
- Street care - Do it online
  - Street care - do it now
- Street care campaigns and strategies
  - Educational Campaigns
  - Street Care Strategy 2010 DRAFT
Towns, villages and countryside
- Beach, sea and air quality
- Colchester's Regeneration
  - Colchester's Regeneration
- Community Safety information
  - Community Safety Information
- Demonstrations, parades, collections and leaflets
  - Charity Collections
  - Leafleting - the distribution of free printed matter
- Parks
  - Parks in the borough
- Street Care
  - Street Care
- Trees and landscapes

Family and Life Events

Family and life events
- Births, Marriages and Deaths
  - Weddings at the Town Hall
- Cemetery and Crematorium
- Education and learning
- Helpline - Tel: 01206 769779
- Keeping healthy and care services
- Older people
- Young people

Housing

Adapting your home
- Adapting your home
Applying for housing
- Applying for housing
  - Applying for housing
Colchester Borough Homes - for tenants
- Colchester Borough Homes - for tenants
  - Moving house
  - Useful links
Finding somewhere to live
- Finding somewhere to live
  - FAQs
  - Finding somewhere to live
Housing FAQs
- Housing FAQs
  - Housing FAQs
Landlords' pages
- Landlords' pages
  - Advice on Multiple Occupation
  - Empty properties
Owning or having a mortgage
- I need help
  - I need help
- My home needs improvements/repairs
Renting
- Renting
  - Council Tenant
  - Renting Privately
The Council's Housing Strategy
- The Council's Housing Strategy

In Colchester

Living in Colchester
- Benefit advice
  - Benefit advice
- Climate change
  - Climate change
- Conservation areas...On the map
  - Overview
- Councillors
  - Councillors
- Cycle Colchester
  - Cycle Colchester
- Family and life events
  - Family and life events
- Hospitals, doctors, dentists, Police and vets
  - Hospitals, doctors, dentists, Police and vets
- Local Land Charges
  - Local Land Charges
- Looking after our community
  - Looking after our community
- New developments in the borough
  - New developments in the borough
- Parking and Travel
  - Parking and Travel
- Parliamentary Constituency and MP
  - Parliamentary Constituency and MP
- Planning and Building
  - Planning and Building
- Recycling and Waste
  - Recycling and Waste
- Street care
  - Street Care
- Voting
  - Voting
- What's on?
  - What's on?
Visiting Colchester
- Colchester Castle
  - Colchester Castle
- Leisure world
  - Leisure world
- Meet, eat and drink
  - Meet, eat and drink
- Museums
  - Museums
- Parks
  - Parks redirect
- Travel, park and stay
  - Travel, park and stay
- Visiting in a group
  - Visiting in a group
- What's on?
  - What's on?
- While you're here
  - While you're here
Working in Colchester
- Business Directory
  - Business Directory
- Doing business with the Council
  - Doing business with the Council
- Employment rights and responsibilities
  - Employment rights and responsibilities
- Health and Safety
  - Health and Safety
- Licensing
  - Licensing
- Parking and Travel
  - Parking and Travel
- What's on?
  - What's on?
- Working at the Council
  - At the Council

Jobs and Opportunities

Jobs and Opportunities
- About Colchester
- Current vacancies
  - Current Job Vacancies
- Employee benefits
  - Childcare Vouchers
  - Giving Something Back
- Equality and Diversity
  - Equality and Diversity
- Jobs by email
  - Updates by email
- Making your application
- National Census jobs
  - The National Census 2011 - opportunities for work

Parking and Travel

Car parks
- Closure of St Botolphs car park
  - Closure of St Botolphs car park
- Parking in Braintree
  - Braintree
- Parking in Colchester
  - Colchester
- Parking in Uttlesford
  - Uttlesford
- Pay by phone
- Special offers and promotions
  - Special offers and promotions
Park and ride
- Park and ride
  - Park and ride
Parking Fines
- Dealing with a parking fine
  - Penalty Charge notices - Pay or challenge
Parking permits and general information
- Enforcement and discretion policy
  - Enforcement and Discretion policy
- Parking legally and safely
  - Parking safely
- Parking permits home or business
  - Parking permits
- Parking signs and road markings
  - Parking signs and road markings
- The Council and parking law
  - Civil Parking enforcement
Public transport and safe weekend travel
- Public transport and weekend travel
Roadworks and closures
- Roadworks and closures
  - Roadworks and closures
Travel concessions
- Travel Concessions
  - All about travel concessions
Walking and cycling
- Walking and cycling
  - Walking and cycling

Planning and Building

Abberton Reservoir
- Essex and Suffolk water
  - Essex and Suffolk water
- Planning permission
  - Planning permission
- The Community Fund
- The construction programme
  - The construction programme
- The four parishes
  - The four parishes
- The legal agreement
  - The legal agreement
Agent and developer Information
- Agent's Forum
  - Overview
Building control
- Building Control
Design, heritage and conservation
- Design, Heritage and Conservation
  - Design, Heritage and Conservation
Landscape and trees
- Landscape and trees
  - Landscape and trees
Local Development Framework Examination 2010
- Local Development Framework Examination 2010
Planning and Transportation policy
- Core Strategy Examination 2008
  - Core Strategy Examination Updates
- Local Development Framework
- Planning Policy
- Regeneration
  - Colchester Regeneration Projects
Planning applications
- Commenting on a Planning application
  - How to Comment
- Submitting a Planning application
- Viewing a Planning application
Planning Committee
- Planning agendas
  - Planning agendas
- Planning Committee Members
  - Planning Committee Members
Planning guidance
- Discharging Planning Conditions
  - Overview
- Forthcoming and Recent Changes
  - Overview
- Other Council Planning Documents
- Planning Portal - a guide to planning permission
  - Planning Portal - a guide to planning permission
- S106 Agreements & Unilateral Undertakings
Planning investigations and enforcement
- Breach of Planning Control & Planning complaints
  - Overview
- Enforcement Strategy
  - Enforcement Strategy
- High hedges
  - Overview
Street naming and numbering
- Contact the Street naming and numbering team
  - Contact the Street naming and numbering team
- For developers
  - For developers- street naming and numbering FAQs
- Street naming and numbering policy
  - Street naming and numbering policy

Recycling and Waste

Campaigns and events
- Campaigns and competitions
- Events 2009
  - Events 2009
Do it online
- Do it online
  - Do it online
Express your view on waste
- Express your view on waste
  - Express your view on waste
For businesses
- For Businesses
  - For Businesses
For residents
- All about recycling
- Composters and digesters
- Doing even more
- FAQs
  - FAQs
- Recycling guides and calendar 2009/10
- Special waste collections
  - Extra domestic collections timetable
  - Special collection of household items
For schools
- For Schools
Strategy
- Strategy

Site map

Advice and Information

Benefit advice

Benefit advice

Emergencies

Anti-social behaviour

Challenging racism and hate crime

Homeless now or soon

Information for businesses

Information for residents

Major local emergency

Swine Flu

Violence or abuse

Family and life events

Family and life events

General Hospital, doctors, dentists, Police & vets

General Hospital, doctors, dentists, Police & vets

Housing advice for all

Housing Advice for Everyone

How to make a payment

All your ways to pay

Pay at the Post Office

Pay at your bank or Barclays Bank

Pay by Direct Debit

Pay by phone

Pay by text

View and pay bills online through internet banking

Key local resources when times are tough

Key local resources when times are tough

Looking after our community

Looking after our community

Other resources

Other resources

Surviving the Credit Crunch

Surviving the Credit Crunch - Businesses

Surviving the Credit Crunch - Residents

Useful links

Useful Links

Benefits

Changes, discounts, help and getting in touch

Changes at home and work

Council Tax discounts

Getting in touch

When your benefit payment isn't enough

Where can I get other help and advice?

Claiming Housing and Council Tax Benefits

How benefit is worked out

How to find out if you are entitled

How to make a claim

Do it now - Housing and Council Tax Benefits

Do it now - Benefits Online

Landlords

Landlords

Other benefits explained

Benefit advice

Paying Housing and Council Tax Benefits

Additional help

Limited payments

Business

About Colchester

About Colchester

Business Rates and other costs

Business continuity and emergency planning

Business Rates

Licences for businesses

Surviving the Credit Crunch

Credit Crunch advice

Credit Crunch advice

Finding properties

Commercial planning and properties

Information and help

Business continuity and emergency planning

Colchester Business Group on Facebook

Colchester Chamber of Commerce

Destination Colchester

Federation of Small Businesses

Funding support and advice

Information for businesses

Opportunities

Colchester Charter Market