Search site
»

Reminder and Final Frequently Asked Questions

Moving House

1. I am moving house.  What do I do?

2. I am an owner/agent and have tenants moving into/out of a property?

General Council Tax enquiry?

3. Can I change my Council Tax payment date and frequency (monthly, fortnightly or weekly)?

Reminders, Finals and Summons

4. What can I do if I cannot pay?

Discounts

5. Am I entitled to a discount or exemption?

6. Single Person Discount

7. I/we are students, how do I notify Colchester Borough Council about this?

Help

8. I am experiencing financial hardship, where can I find help?

 


 

1. I'm moving house. What do I do?

If you are moving to, moving within or moving out of Colchester Borough, please complete the change of address form.

<Back to Top>


 

2. I am an owner/agent and have tenants moving into/out of a property

If you are a landlord and wish to notify us, please complete the landlord tenant(s) moving form.

<Back to Top>


 

3. Can I change my Council Tax payment date and frequency (monthly, fortnightly or weekly)?

Yes, please email council.tax@colchester.gov.uk with your current date and frequency details

<Back to Top>


 

4. What can I do if I cannot pay?

If your Council Tax is not paid, we will take legal action against you. This could end up costing you more money.

You might be entitled to a reduced bill, help with your payments or we might be able to come to a payment arrangement with you.

Our Help and Support section has more information about what happens if you can not pay and need some help or support.

Get help and advice on managing your money and taking control of your finances.

<Back to Top>


 

5. Am I entitled to a discount or exemption?

View information and apply for discounts/exemptions.

<Back to Top>


 

6. Single Person Discount

Council Tax is based on two adults being resident in the property. If only one person is resident they are entitled to a 25% discount.

Apply online for Single Person Discount.

<Back to Top>



7. I/we are students, how do I notify Colchester Borough Council about this?

Students could be entitled to an exemption or discount if they fulfil certain criteria.

View the criteria and apply for a student discount.

<Back to Top>


 

8. I am experiencing financial hardship, where can I find help?

We may be able to help you.

For further support and help visit our Money Matters and Advice webpage.

<Back to Top>