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Equality Impact Assessments

Family group in park

The Council completes Equality Impact Assessments (EQIA) for policies, procedures and practices that have an impact on the customers and employees. A copy of each EQIA is shown below.

If you have any comments or feedback about these Equality Impact Assessments please email the Equality and Diversity Officer

  • Customer Service Centre

    This service is the main point of contact for customer enquiries, whether by email, phone, post or face to face, and includes compliments and complaints and customer contact.

  • Corporate Management

    This service includes communications and the Council's website, Council and civic, elections, equality and diversity, Human Resources and ICT.

  • Environmental and Protective Services

    This service includes animal control, building control, cemetery and crematorium, food and safety, licensing and enforcement, museums, planning and private sector housing.

  • Life Opportunities

    This service includes community facilities and grants, sport and leisure, allotments and trees, Homechoice and temporary accommodation.

  • Resource Management

    This service includes council buildings and land, Council Tax, Business Rates, Benefits, financial policies and concessionary fares including bus passes.

  • Strategic Policy and Regeneration

    This service includes business and economic development, housing, the Local Development Framework and transport.

  • Street Services

    This service includes Helpline, CCTV, environment, recycling and rubbish, street care and parking.