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Individual Service Awards 2015/16

The highlights are summarised below for awards received in 2015/16.

Highlights are summarised below for awards received in 2015/16 - this webpage is updated during the year.

TPAS Awards

Our Equality and Diversity Training Programme was shortlisted in the Equality and Diversity category of the TPAS awards which showcase compelling and inspirational stories of tenants, landlords and contractors working together.

Local Government Association (LGA) best practice

CBC has been selected as a case study on the LGA's website for our behaviour change programme.

This includes a  'transforming CBC through behaviour change' summary, summary, using text messaging for influencing behaviour, and managing demand through improved letter writing. There are also Youtube videos from Adrian Pritchard on the approach Colchester has taken to managing demand and the use of behavioural insights and from Mandy Jones on how CBC's approach to demand management has developed and broadened from applying behavioural insights to encompass other approaches, including digital inclusion.

National Land Information Service (NLIS)

CBC is in the top ten best performing NLIS level 3 local authorities in the country, in the 'silver medal' position behind the overall winner. Judges use NLIS Hub data to evaluate this award and look for evidence of the highest number of NLIS electronic searches during the period, and the fastest electronic turnaround time (ie the time it takes to return the search to the customer).

Local Land Charges is an essential part of the conveyancing process and is a statutory function for local authorities.

British Parking Awards

The North Essex Parking Partnership was  as finalists in the 'team of the year' category. In its entry, the NEPP included examples of its commitment to positive change, team building and staff development through focus groups, internal communications and professional development opportunities. Also submitted were examples of customer compliments and testimonials, media coverage and its use of social media to educate and engage with local motorists.

East Anglia Residents' Awards

CBH won the 'Best Tenant Training Programme' in recognition of the work that CBH does with its tenants. Throughout the year CBH runs a series of free training and development courses for its tenants and leaseholders to help them seek new employment and develop new skills.

Britain in Bloom

Silver Gilt award for Colchester in the small city category. One of just 70 finalists chosen from more than 1,000 groups.

Anglia in Bloom

Gold award for Colchester, Castle Park and High Woods Country Park.

  • Castle Park took the prize for the best public open space, and its drought garden was judged the best drought, or sustainable, garden in the east of England.
  • High Woods Country Park also won the award for best conservation project and a special award for the best new entry. Silver Gilt award for the Cemetery and Crematorium.

Gold award for 2 Charles Smith House residents for Best individual/Community Floral Display (Colchester Borough Homes).

Park Mark - the safer parking scheme

Twenty of the Council's car parks across the town centre and borough were given the nationally recognised Park Mark award following independent assessment including a Police inspection. The annual award is given in recognition of investment to keep the car parks to a high standard, ensure the safety of customers and their vehicles, and where there are low instances of crime.

Carbon Action Network Awards 2015 HECA East - winner

The Council's Strategic Housing Team won for two projects that support Carbon Action Network objectives:

  • The team supported the Big Energy Saving Network (BESN) project by assisting with an application for DECC funding to deliver a project to support vulnerable people to switch energy suppliers. For the last two years, this project has run alongside the Council's Big Community Switch (BCS), which is only available online. The BESN project enabled the BCS to be digitally inclusive by supporting vulnerable people in Colchester to successfully switch energy supplier.
  • Through partnership working with En-form, the team also supported the first Colchester Green Open Homes event in 2014. The event was so successful that the project has been extended to the whole of Essex, and will see not just homes but community buildings and businesses with energy efficiency measures at work and open to the public throughout September 2015.

Green Flag Awards

Castle Park has received its thirteenth consecutive Green Flag, with High Woods receiving its twelfth.  Green Flags set a benchmark of standards for management and maintenance of publicly accessible urban and countryside parks, and promotes the community value of green spaces.

GeoPlace - national Exemplar Gold award

Gold Performance Award for Address Data - for consistently maintaining the highest level of data quality. The Exemplar Awards recognise excellence in local authority business-critical data creation of Address data, known as a Local Land and Property Gazetteer (LLPG) and Street data, known as a Local Street Gazetteer (LSG).Only ten authorities in the east of England achieved this Gold standard.


Legal Services achieved the Law Society's practice management standard - a Centre of Excellence 

Essex Digital Awards

Now in its second year, the Essex Digital Awards look to reward innovation and progressive thinking by businesses across the county. The awards ceremony was held in April 2015, and Colchester Borough Council won in the Best mobile App category for - Leisure World's MyLeisure App.