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Contact the Private Sector Housing Team

If you have a complaint about the condition of your property you can contact the Private Sector Housing Team. Opening hours Monday to Friday from 9.00am to 5.00pm (excluding public holidays). Please note: Colchester Borough Council is committed to Customer Excellence and may record your call.


Fill in and submit our Private Sector Housing Advice/Complaint form

Please help us to help you:

If you have a complaint or enquiry then contact us straight away. Provide us with as much information as you can and always give your name, address and a telephone number (if you have one). If you are a tenant then please give details of your landlord and whether you rent a room or a whole property. This information will be required to progress the case.


pdf icon Click here to read the Private Sector Housing Customer Charter [88kb]

Contact the Private Sector Housing Team

Postal Address:
Colchester Borough Council
Rowan House
33 Sheepen Road
Colchester
Essex
CO3 3WG

Tel: 01206 282581 (option 6)

Fax: 01206 282598