Customer Service Centre
Equality Impact Assessments for the Customer Service Centre including face to face and telephone services along with compliments and complaints.
The Council completes Equality Impact Assessments (EQIA) for policies, procedures and practices that have an impact on the customers and employees. A copy of each EQIA is shown below.
If you have any comments or feedback about these Equality Impact Assessments please email the Equality and Diversity Officer
Equality Impact Assessments for the Customer Service Centre including face to face and telephone services along with compliments and complaints.
Equality Impact Assessments for Corporate Management. This includes services such as civic events, communications, council travel plan, elections and electoral registration and the Council's website.
Equality Impact Assessments for Environmental and Protective Services which provides the following services; Animal Control, Building Control, Cemetery and Crematorium, Food and Safety, Licensing and Enforcement, Museums, Planning, and Private Sector Housing
Equality Impact Assessments for Life Opportunities including Housing, Community Facilities, Parks and Leisure, Sports Development and Trees.
Equality Impact Assessments for Resource Management including services such as Benefit fraud, Business rates, Council Tax and Procurement.
Equality Impact Assessments for Strategic Policy and Regeneration including services such as Economic Development, Housing, Local Development Framework and Transport.
Equality impact assessments for Street Services. This includes services such as street care and recycling, parking services, Helpline and CCTV.
Print this page
How do you rate this
page? (What's this?)